Book direct for stress-free changes and cancellations

Enjoy the extra security of flexible, penalty-free changes when travel disruptions occur

Smart Double RoomFlight changes and cancellations are the new normal this year, and everyone knows that changed flight itineraries can impact the rest of your travel plans.


By booking directly with the St. Regis Hotel, savvy travellers never have to make itinerary changes through a third party, plus they can use our no-penalty 24-hour cancellation window change or cancel plans when complications arise.


If last-minute medical issues or flight cancellations occur, guests can call 1(800) 770-7929 or email our front desk directly 24 hours a day to make penalty-free changes to their bookings with doctor’s note or proof of flight cancellation.


Booking directly gives you extra security you'll appreciate!