St. Regis Hotel – Vancouver

Sinclair and Frederique Philip

We are always grateful for kind words and compliments from our customers but when the compliment comes from a guest who is also a legend in the hospitality business, it’s something that makes us very proud of the work that is put in by the staff of the St. Regis Hotel Vancouver.

Recently, we had the pleasure of hosting Sinclair Philip, the owner of the world famous Sooke Harbour House and a member of the BC Restaurant Hall of Fame, on a visit to Vancouver. When we did our usual check of the traveller reviews on TripAdvisor.com, he’d taken the time to post the following:

“Outstanding hotel at reasonable price.”

I would highly recommend this hotel to anyone visiting Vancouver. The rooms are impeccable, the service is excellent, the rooms are quiet and the location is very central.
–Sinclair Philip
Sooke Harbour House

Named one of “The Best Small Hotels in the World” by Travel & Leisure Magazine, Sooke Harbour House is one of the premiere destinations in Canada and to receive such praise from the person most responsible for its reputation is completely gratifying and flattering. Thanks to Sinclair and thanks to everyone who has taken the time to post such kind reviews.

For more information on the Sooke Harbour House, please click HERE to visit their website.

Getting a visit from the AAA/CAA inspector is always a stressful time for a hotel. They come with a keen eye for detail and leave no stone unturned in ensuring that the millions of members who turn to their guides get an honest assessment of a hotel’s services and facilities.

Recently, the AAA Travel inspector paid us a visit to check in on our progress and we were very flattered by the inspector’s notes that said the St. Regis Hotel Vancouver showed “Outstanding housekeeping and maintenance, well done!”

It’s only one line on an inspection form but it makes us very proud of the work and commitment demonstrated by our entire team. Maintenance and housekeeping require constant effort and attention from every member of staff to ensure that high standards are met and to be watchful for things that can be improved. It’s a complete team effort and we are sure that it’s something that our guests notice when they choose to stay at an independent, boutique hotel like the St. Regis Hotel Vancouver.

So thanks to AAA for the compliment and thanks again to our staff for the hard work which made it possible!

Svein Tuft wins the 2010 Yaletown Grand Prix

Professional cyclist Svein Tuft is surely one of Canada’s finest athletes. Having competed in the 2008 Beijing summer Olympics and won a silver medal at the 2008 World Cycling Championships, he has spent the last two years racing for top professional team Garmin-Transitions on the European Pro circuit. Earlier this year, he completed the 23-day, 3700km Giro D’Italia race and recently came back to Canada for an extended training break to prepare him for the Commonwealth Games and World Championships later this year.

Svein is jumping into a number of local bike races while he’s here and the St. Regis Hotel hosted him when he was downtown from his training base in the Fraser Valley to participate in the Yaletown Grand Prix held July 1^st through the streets of Vancouver best-known neighbourhood.

He wrote us a quick note to thank us for the stay:

Thanks for putting us up.     My recent stay at the St Regis Hotel in downtown Vancouver, during the Yaletown Grand Prix, was excellent. It is situated in a prime location. It was only a short walk to Gastown, Canada place, the harbour front and, the cities main shopping and dinning areas. The staff were friendly and very accommodating. They had plenty of extra storage for bike equipment.

My room was very clean and bright, which allowed for a spectacular view of the city. The room was equipped with a flat screen television and wireless Internet service. This made it easy to get in relaxation time as well as, take care of some business.

I was able to get a quality night’s sleep due to the comfort of the beds and, the room was really quiet despite being located in the centre of the city. It provided me the rare pleasure of being able to easily access the great aspects of the city while maintaining some of the comforts of home.

It definitely contributed to my pleasant return back to BC.

Svein Tuft

Svein rides at the front

Oh and if you’re wondering, he won the race lapping the entire field! You can watch Svein and other great racers compete over the next couple of weeks at BC Superweek and you can watch for him during the Commonwealth Games later this year.

The St. Regis Hotel is also a proud sponsor of the RBC Whistler Gran Fondo bike ride and race taking place this September. Stay tuned for details to follow!

Guests Can Access World’s Hottest Gadget During Their Stay

Complimentary high-speed Internet in-room and throughout public spaces is one of the St. Regis Hotel Vancouver’s most popular rate inclusions and it just got a lot more fun with the hotel’s innovative iPad program, the first of its kind in Canada. With this new program, St Regis Hotel guests now have the opportunity to use an iPad during their stay.

Starting immediately, guests will be able to use one of the Hotel’s Apple iPads to surf, search, read and even play games, whether in the Hotel or out and about in the City. The iPad is a perfect, portable way for guests to access local knowledge and the staff of the St. Regis is going to give them a head start by preloading each iPad with links to their favourite local restaurants, cultural attractions and shopping.

“The versatility and portability of the iPad combines so well with our high-speed hotel wireless that it was a natural extension of our existing guest services,” said St. Regis Hotel General Manager Jeremy Roncoroni. “Plus, the iPad really is the coolest gadget in the world and we’re just as excited as our guests to use them.”

Complimentary broadband Internet is just one of the standard rate inclusions that make the St. Regis Vancouver’s best hotel value. Along with the freedom to surf for free guests also receive full breakfast for two, bottled water, 800 and local calls, business centre access and local faxes at no charge every time they stay at the St. Regis.

iPads will be available to guests at the front desk on a first-come, first served basis at a daily rate of $25. Full details of the program are available by contacting the hotel directly at info@stregishotel.com or by phone at 604.681.1135.

Consistently ranked among the top 3 hotels in Vancouver by tripadvisor.com and named one of the “Top 5 Hotels in Canada” for value and service in the 8th Annual Traveller’s Choice Awards, The St. Regis Hotel offers boutique accommodations and an unbeatable set of included services and amenities in the heart of downtown Vancouver. For more information on the St. Regis Hotel, visit stregishotel.com.