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What’s New

Annual St. Regis winter renovations now complete

Posted February 28, 2012

The life of a hotel room isn’t easy—while it does get treated to daily housecleaning, it also gets some rough treatment along the way. Things like suitcases being banged against furniture and walls, spilled drinks and the strain of people in a hurry mean that hotel rooms get much more wear and tear than the average.

To help each room recover from the bumps and scrapes, we undertake a full refurbishment each winter, shutting down blocks of rooms so that they can be brought to good-as-new condition again. All beds and all furniture are removed so that the carpet, paint and wallpaper can be thoroughly cleaned and touched up as needed, the bathrooms are regrouted and every detail of the room is inspected before it’s deemed ready to be stayed in again.

“I have worked at great hotels around the World and this process is unprecedented in my experience,” said General Manager Jeremy Roncoroni. “The ownership of the St. Regis Hotel Vancouver is committed to the highest standards and allows us to invest each winter to maintain them. We were very pleased when our CAA/AAA review noted that we have ‘a superb maintenance program and excellent housekeeping’ ”.

This process has been repeated every year since the completion of the St. Regis Hotel’s 18-month renovation in December 2008, but this year, the process is going a little deeper as the air conditioning system is also being upgraded to rectify an incorrect installation during the renovation.

This made the winter refurbishment trickier than in the past as room closures had to be coordinated between maintenance staff, air conditioning contractors and higher than anticipated occupancy. the front desk. Despite the extra challenge, we’re proud that our team has managed to strategically shut down the groups of rooms while continuing to offer our signature award-winning service.

We’re happy to report that all of our rooms are once again back to their as-new state and ready for another year of hotel life.